Resolving Errors on the Daily Exceptions Detail Page

Use this information to examine the individual records that a specific error affects and to assign resolution methods on the Exceptions Detail page for the daily update process.

A resolution can be assigned to each exception before continuing the daily update process. Resolutions are not required for each exception. You can ignore exceptions and continue running the daily update process.

Select a column heading to sort all exceptions by that column. You can also export the grid to a .csv or Excel^® file.

1. Select View Exceptions on the Daily Update Process page.
   The Exceptions Summary page opens.
2. Select a row's # of Records link.
   The Exceptions Detail page opens.
3. Choose a situation and follow the corresponding steps.

   Situation	Steps
   Resolve an Error Affecting All Associated Records	Use this method to resolve all records using the same resolution. Select a resolution method from the Resolution drop-down list. Select Save. The affected records are removed from the page.
   Assign a Resolution Method to One or More Errors	Use this method to resolve errors that involve a field that contains dates, amounts, numbers, rates, or text. Select one or more check boxes for records. Select a resolution method from the Resolution drop-down list. Select Save. The affected records are removed from the page. Note: If an error affects multiple pages of records, then, when you resolve errors at an individual record level, you can only select and save methods on one page at a time.
   Apply a Value for the Temporary Correction Resolution Method	Use this method to resolve errors when Temporary Correction is a valid resolution. Switch the Edit Grid option to On. An Applied Value column appears. Select a date, enter an amount, or enter a rate in the Applied Value field depending on the type of error. Switch the Edit Grid option to Off. Select one or more check boxes for records. Select the Temporary Correction resolution method from the Resolution drop-down list. Select Save. The affected records are removed from the page. Note: If an error affects multiple pages of records, then, when you resolve errors at an individual record level, you can only select and save methods on one page at a time.

4. Select a setup link to navigate to those settings and make updates, if needed.
   • Select Setup Chart of Accounts.
   • Select Setup Organization.
   • Select Setup Assumptions.