Resolving Errors on the Monthly Exceptions Detail Page

Use this information to examine the individual records that a specific error affects and to assign resolution methods on the Exceptions Detail page for the monthly update process.

Monthly Update Process Exceptions Detail page.

Select a column heading to sort all exceptions by that column. You can also export the grid to a .csv or Excel® file.

Select View Exceptions on the Monthly Update Process page.
The Exceptions Summary page opens.
Select a row's # of Records link.

The Exceptions Detail page opens.

Choose a situation and follow the corresponding steps.

Situation	Steps
Resolve an Error Affecting All Associated Records	Use this method to resolve all records using the same resolution. Select a resolution method from the Resolution drop-down list. Select Save. The affected records are removed from the page. Invalid branch numbers or product IDs are two examples of this type of error.
Assign a Resolution Method to One or More Errors	Use this method to resolve instruments with errors that involve a field that contain dates, amounts, numbers, rates, or text. Select one or more check boxes for instruments. Select the grid's header to select all check boxes. Select a resolution method from the Resolution drop-down list. Select Save. The affected records are removed from the page. Note: If an error affects multiple pages of records, then, when you resolve errors at an individual record level, you can only select and save methods on one page at a time.
Apply a Value for the Apply Previous Value Resolution Method	Use this method to resolve errors when `Apply Previous Value` is a valid resolution. Switch the Edit Grid option to `On`. A Previous Value column appears. If the values in the Previous Value column are inaccurate or missing, edit each record's value, as necessary. Select a date, enter an amount, or enter a rate in the Previous Value field depending on the type of error. Switch the Edit Grid option to `Off`. Select one or more check boxes for instruments. Select the grid's header to select all check boxes. Select the `Apply Previous Value` resolution method from the Resolution drop-down list. Select Save. The affected records are removed from the page. Note: If an error affects multiple pages of records, then, when you resolve errors at an individual record level, you can only select and save methods on one page at a time.
Apply a Value for the Temporary Correction Resolution Method	Use this method to resolve errors when `Temporary Correction` is a valid resolution. Switch the Edit Grid option to `On`. An Applied Value column appears. Select a date, enter an amount, or enter a rate in the Applied Value field depending on the type of error. Switch the Edit Grid option to `Off`. Select one or more check boxes for instruments. Select the grid's header to select all check boxes. Select the `Temporary Correction` resolution method from the Resolution drop-down list. Select Save. The affected records are removed from the page. Note: If an error affects multiple pages of records, then, when you resolve errors at an individual record level, you can only select and save methods on one page at a time.